FAQs

What service does HRM Insider offer ?
We offer HR & Employee Management training services which includes webinars, books and newsletters. Our annual training subscribers also get the ability to have their complete staff and colleagues from other locations attend the webinar without any additional fee involved.
How will I be notified of & access an upcoming webinar ?
Our events calendar is usually finalized 4 weeks before the webinar is scheduled, and we send out email notification to our subscribers and attendees. We send out the login information for a webinar 24 hours before the webinar date and then again on the day of the webinar.
Do you offer Education Credits with your webinars ?
Yes. Most of our webinars come with approved credits from key HR organizations like SHRM. The webinar page/email notice contains information on which webinars have been accredited to offer credits. After you have attended the training, we will send you an email with instructions to claim your credits.
How do I have my colleagues attend the webinar ?
Staff access is included with our annual subscription only. Individual registration allows access to 1 person, so you will have to order more as per the number of attendees. If you are an annual subscriber, once you receive the registration link for our webinar, you can pass it on to the other staff members you wish to include on the training. Each of them will then receive a dedicated login link which they can use to access the webinar.
Are HRMI subscriptions refundable ?
As per industry standards, subscriptions paid or renewed are not refundable. Once paid, customers will have access for 1 year and will not be charged again if they have requested a cancellation by email/phone or chat.
How do I modify/cancel my billing information ?
Please email us when you wish to update your billing information or cancel your subscription. We will send you a personalized email which gives you access to perform these functions yourself with ease.

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